low angle photo of 30 St. Mary Axe

Solution :

  • Developed an Excel-based program health assessment dashboard with six interactive sheets, automating evaluations for 100+ programs and reducing analysis time by 50%.

  • Consolidated five fragmented datasets to enable dynamic comparisons of 100+ program performance metrics, uncovering trends in enrollment, retention, and graduation rates.

  • Designed and implemented scalable solutions for system integration and standardized data collection, improving data accessibility for 10+ departments and empowering leadership with real-time insights.

Solution:

  • Led an operational audit for a provincial assessment organization, identifying digital modernization opportunities that improved operational efficiency by 25%.

  • Developed a strategic framework for digital transformation and AI integration, enhancing assessment administration processes.

  • Identified essential talent profiles for strategic objectives, facilitating a workforce development plan that improved staff competency in digital tools by 30%.

  • Recommended diverse revenue-generating opportunities, projecting a 15% increase in overall revenue within two years.

Solution:

  • Led two stakeholder workshops to assess the finance department of a major university, identifying digital modernization opportunities that improved operational efficiency by 25%.

  • Developed eight detailed profiles and future-state canvases for all finance roles, aligning with strategic objectives.

  • Spearheaded a reorganization, eliminating redundant roles and redistributing tasks, boosting efficiency by 25%.

  • Streamlined workflows, enhancing operational effectiveness by 20% with forward-thinking strategies.

Solution:

  • Served as a technical and functional analyst for a customized scholarship and financial aid system, improving processing efficiency by 20%

  • Led 10+ client workshops to gather business requirements, aligning cross-functional teams and client expectations.

  • Collaborated with teams to design and implement solutions, boosting system performance by 15%.

  • Created documentation, process maps, and configuration workbooks, ensuring accurate system implementation.

  • Conducted end-to-end testing, delivering an optimized system with 30% reduced downtime during peak periods.

Challenge - University programs lacked a centralized system for performance evaluation, leading to inefficient data analysis and decision-making delays.

Challenge - The financial aid process was inefficient, causing delays in scholarship processing and increased administrative workload.

Challenge - A provincial assessment organization struggled with outdated operational processes, limiting efficiency and revenue potential.

Challenge - A major university's finance department faced inefficiencies due to outdated processes and redundant roles, impacting strategic growth.

Project #1: University Program Performance Optimization Dashboard

Project #2 : Finance Optimization Review

Project #3 :Financial Aid Management Software Implementation

Project #4 : Operational Audit for Government Organization

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